Shipping and Delivery Policy

Shipping Policy:

At Scarlet Ross, owned by Urbantex Couture Pvt. Ltd. (hereby referred to as “Scarlet Ross”), we know how important it is to receive your purchased products in the finest condition and within expected time. So, we use a large network of courier services to deliver your products to you in the quickest time possible. For all the purchases at Scarlet Ross (within India), the order will be delivered at your doorstep free of cost. Title and risk of loss for all products ordered by you shall pass on to you upon Scarlet Ross' shipment to the shipping carrier.

Delivery Policy:

For dresses ordered on made-to-measure sizes / custom, delivery time will vary from product to product and cannot be guaranteed. An indicative time-period is approximately 14 working days including shipping. This will be notified to you via e-mail. For standard sized dresses, a standard delivery time of 7 working days will be applied. Once the order has been confirmed and communicated between Scarlet Ross and the consumer, the consumer is obligated to accept the order at the time of delivery. In case of any returns, defects, etc. please refer to our Cancellation & Return Policy.