Please read the following terms and conditions very carefully as your use of our service is subject to your acceptance of and compliance with the following terms and conditions (hereby referred to as "terms").

By subscribing to or using any of our services, you agree that you have read, understood, and are bound by the terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the terms, you must not subscribe to or use our services. These terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000.

In these terms, references to "you", "user" shall mean the end user accessing the website, its contents and using the services offered through the website, "service providers" mean independent third party service providers, and "we", "us" and "our" shall mean Urbantex Couture Pvt. Ltd. and its affiliates.


Scarlet Ross - www.scarletross.in ("website") is an Internet-based content and e-commerce portal owned and operated by Urbantex Couture Pvt Ltd. (hereby referred to as “Scarlet Ross”), a company duly incorporated under the Companies Act, 1956 of India. Use of the website is offered to you, conditioned on acceptance without modification of all the terms, conditions, and notices contained here, as may be posted on the website from time to time. Scarlet Ross at its sole discretion reserves the right not to accept a user from registering on the website without assigning any reason thereof.

User Account, Password, and Security:

If you use the website, you shall be responsible for maintaining the confidentiality of your credentials (username and password) and for all activities that occur under your account. You agree to (a) immediately notify Scarlet Ross of any un-authorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Scarlet Ross cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

Services Offered:

Scarlet Ross provides a number of internet-based services and products through the website (all such services will, collectively be referred to as the "service"). The products can be purchased through the website through various methods of payments offered. The sale/purchase of products shall be additionally governed by specific policies of sale, like the Cancellation and Returns Policy, which is incorporated here by reference. In addition, these terms and policies may be further supplemented by product specific conditions, which may be displayed on the webpage of that product.

Privacy Policy:

The user hereby consents, expresses, and agrees that he has read and fully understands the Privacy Policy of Scarlet Ross. The user further consents that the terms and contents of such Privacy Policy are acceptable to them.

Limited User:

The user agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the website. Limited reproduction and copying of the content of the website is permitted provided that the 'Scarlet Ross' name is stated as the source and prior written permission of Scarlet Ross is sought. To further clarify, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the website is not permitted.

User Conduct and Rules:

You agree and undertake to use the website and the service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using our service, you will not:

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others.
  • Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.
  • Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer.
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters.
  • Download any file posted by another user of a service that you know, or reasonably should know, which cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal, or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular service.
  • Violate any applicable laws or regulations for the time being in force in or outside India.
  • Violate, abuse, unethically manipulate, or exploit any of the terms and conditions of this agreement or any other terms and conditions for the use of the website contained elsewhere.

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or are otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights, or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the services rendered by Scarlet Ross..

Exactness Not Guaranteed:

Scarlet Ross hereby disclaims any guarantees of exactness as to the finish and appearance of the final product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the website may not meet your expectations. Alterations to certain aspects of your order such as the size, colour, etc. may be required due to limitations caused by availability of product. In this instance, you agree that Scarlet Ross will send an approval request via the e-mail address, which you submitted when placing your order.

Product Description

Scarlet Ross provides product description that is as accurate as possible. However, Scarlet Ross does not warrant that product description or other content of this site is 100% accurate, complete, or error-free. The customisation application is a mere representation of the product being purchased. The final dress may differ slightly from that of the image being designed.